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(256) 880-5818
Call Us Today!
(256) 880-5818

Resources

Health Resources

Health Care Consumer Assistance

Alabama Department of Insurance
Assistance with health insurance problems for non-managed care plans
Phone: (334) 269-3550
Fax: (334) 241-4192
http://www.aldoi.gov/

Health Consumer Alliance
Consumer assistance programs to help people with low incomes get the health care they need.
www.healthconsumer.org

Finding Health Coverage

HealthCare.gov
Information and on-line search tool to help consumers find health plans and public programs in each state.
http://finder.healthcare.gov/

Coverage for All
Help finding no-cost, low-cost and other health care coverage for individuals, families and small businesses.
www.coverageforall.org

Health Coverage Guide
Information on health insurance for small businesses, including cost estimates, tax savings and legal issues
.
www.healthcoverageguide.org

Coverage for All
Help finding no-cost, low-cost and other health care coverage for individuals, families and small businesses.
www.coverageforall.org

Co-Pay Relief
Financial assistance with prescription drug co-pays for patients with certain diseases and illnesses.
1-866-512-3861
www.copays.org

Health Consumer Alliance
Assistance finding health care and information on low-cost health care, in many languages.

www.healthconsumer.org

Partnership for Prescription Assistance
Help for patients who do not have prescription drug coverage.
1-888-477-2669
https://www.pparx.org

Su Familia
Information and referrals in Spanish to local health clinics.
1-866-783-2645 (Spanish)
http://www.hispanichealth.org

Keeping Your Health Coverage (Federal COBRA, Cal-COBRA, HIPAA)

These are a variety of ways to keep your health coverage if you lose your job or your hours are reduced.

More information on Federal COBRA and Cal-COBRA

U.S. Department of Labor COBRA
Information on the federal COBRA program to help you keep group health plan if you lose your job or your hours are cut.
1-866-444-3272 (Spanish, Chinese)
1-877-889-5627
www.dol.gov/dol/topic/health-plans/cobra.htm

U.S. Department of Labor HIPAA
Information on your federal HIPAA rights to buy or keep health insurance.
1-866-444-3272 (Spanish, Chinese)
1-877-889-5627 (TTY)
www.dol.gov/dol/topic/health-plans/portability.htm 

Information on Health Care Quality

Agency for Healthcare Research and Quality
Tools to help people make more informed decisions and get safer health care.
1-800-358-9295
www.ahrq.gov

Joint Commission on Accreditation of Healthcare Organizations
Information on health care standards.
www.jcaho.org

National Committee for Quality Assurance
Information on quality health care and health plan standards.
www.ncqa.org

Health Care Reform and News

HealthCare.gov
The national website on health care reform.
http://finder.healthcare.gov/

The Center for Consumer Information & Insurance Oversight / Centers for Medicare and Medicaid Services
Overview of new federal programs and regulations under health care reform.
http://cciio.cms.gov/

Kaiser Family Foundation
Information on health care reform, nationally and in California.
http://healthreform.kff.org/

Cultural and Linguistic Advocacy

Health Consumer Alliance
Assistance finding health care and information on low-cost health care, in many languages
.
www.healthconsumer.org

“I Speak” Card
This card can be used to tell a provider for which language an interpreter is needed.
http://www.dss.cahwnet.gov/civilrights/PG584.htm

National Hispanic Prenatal Helpline
Information about pregnancy, birth, and child care.
1-800-504-7081 (Spanish)
www.hispanichealth.org

Su Familia
Information and referrals in Spanish to local health clinics.
1-866-783-2645 (Spanish)
www.hispanichealth.org 

Information for People with Disabilities

AT Network
Information on equipment and assistive technology.
1-800-390-2699
1-800-900-0706 (TTY)
www.atnet.org

Disability Rights Education and Defense Fund (DREDF)
A national law and policy center to help people with disabilities.
www.dredf.org

Disability Rights Legal Center
Legal aid and referrals for people with disabilities, including a Cancer Legal Resource Center, a Children’s Benefits Access Guide, and other resources.
www.disabilityrightslegalcenter.org

Family Voices
Health care advocacy for children with disabilities.
1-888-835-5669
www.familyvoices.org

Mental Health Care
Autism Society of America
National organization dedicated to improving the lives of all affected by autism.
1-800-328-8476
www.autism-society.org

Autism Speaks
A national nonprofit advocacy group.
1-888-288-4762 (English)
1-888-772-9050 (Spanish)
www.autismspeaks.org

Matrix
A resource center for parents of children with special needs.
1-800-578-2592
http://www.matrixparents.org

Mental Health America
Information, advocacy, and referrals for adults and children.
1-800-969-6642
1-800-433-5959 (TTY)
www.nmha.org

National Alliance for the Mentally Ill (NAMI)
An advocacy group for people with mental illness and their families.
1-800-950-6264
www.nami.org

SAMHSA (Substance Abuse and Mental Health Services Administration)
Federal agency with information on legislation, prevention, workplace resources, and online search for mental health services.
1-877-726-4727
1-800-487-4889 (TTY)
www.samhsa.gov 

Pregnancy Care

KidsHealth
Information on children’s health.
www.kidshealth.org

National Hispanic Prenatal Helpline
Information about pregnancy, birth and child care.
1-800-504-7081
www.hispanichealth.org 

Preventive Care

Agency for Health Research and Quality
Government agency with Personal Health Guides to routine care.
1-800-358-9295
www.ahrq.gov

Centers for Disease Control and Prevention/ National Immunization Hotline
Guide to vaccines for children and adults, and other information on prevention.
1-800-232-4636
1-888-232-6348 (TTY)
www.cdc.gov/vaccines

National Institute on Drug Abuse
Information for health professionals, parents, teachers, students, and young adults.
www.nida.nih.gov

HealthCare.gov
Federal health care reform website, with lists of preventive care services that health plans must cover with no out-of-pocket cost to patients.
www.healthcare.gov/prevention/index.html

Obesity and Overweight
Information on obesity and chart to check Body Mass Index (BMI).
www.cdc.gov/nccdphp/dnpa/healthyweight/assessing/bmi/index.htm

Diseases and Treatments—General Information

American Chronic Pain Association
Information and resources for individuals living with chronic pain.
1-800-533-3231
www.theacpa.org

American Pain Foundation
Information and support for people with pain.
1-888-615-7246

www.painfoundation.org

Clinical Trials
Information on clinical trials
www.clinicaltrials.gov

Food and Drug Administration
Information on medicines and durable medical equipment.
1-888-463-6332
www.fda.gov

Genetic and Rare Diseases Information Center (GARD)
Information about genetic conditions and rare diseases.
1-888-205-2311
1-888-205-3223 (TTY)
www.rarediseases.info.nih.gov/GARD

Healthfinder
Easy-to-understand health information on many topics.
www.healthfinder.gov

Mayo Clinic
Easy-to-understand information on health topics.
www.mayoclinic.org

Diseases and Treatments—Specific Information

Alzheimer’s Association
Local services, support groups, 24-hour helpline, and information for caregivers.
1-800-272-3900 (many languages)
1-866-403-3073 (TTY)
www.alz.org

American Diabetes Association
Information, programs, and services for people with diabetes.
1-800-342-2383
www.diabetes.org

American Heart Association
Information on heart disease, high blood pressure, stroke and prevention.
1-800-242-8721
www.heart.org

American Lung Association
Information on lung diseases, asthma and prevention.
1-800-242-8721
www.lung.org

Arthritis and Rheumatic Diseases (NIAMS)
Information about arthritis and musculoskeletal and skin diseases.
1-877-226-4267
1-301-565-2966
www.niams.nih.gov

Cancer Information
Government agency with information on cancer treatments.
1-800-422-6237
www.cancer.gov

Diabetes, Digestive and Kidney Disorders
Health information, research, clinical trials and personal stories.
www.niddk.nih.gov 

Patient Resources

Health Insurance

We strive to offer our patients excellent family medical care and assist you in receiving the maximum benefit from your insurance plan(s).  Below is a quick list of items that you should consider regarding insurance:

  1. Please verify with your insurance provider that our practice is on their provider list.
  2. Please bring your insurance card with you so that we can make a copy for your record.
  3. Anytime that you have a change in insurance, address or phone number, be sure to notify the receptionist so that the change can be entered into our system.
  4. Payment is due at the time of service.

We do accept credit cards for payment, such as VISA and MASTERCARD.
Payment for visits due to Worker’s Compensation or resulting from a motor vehicle accident will need to be paid in cash at the time of the visit and you will need to seek reimbursement from your insurer or legal settlement.

List of Accepted Insurance Plans

  • Aetna Choice POS II
  • Aetna Managed Choice POS Open Access
  • BCBS AL PPO
  • BCBS Blue Card PPO
  • CIGNA LocalPlus
  • CIGNA Open Access
  • CIGNA PPO
  • Great West PPO
  • MediCare

MD versus DO

What is a DO?

While a physician who is a DO (Doctor of Osteopathy) is held to the same standards as an MD, the difference stems from teaching styles and focus during medical school. In the past, osteopathic schools typically instructed medical students to look at the whole patient, rather than just the injured or diseased part. This used to be a major difference, but MD programs have embraced the “whole person” approach as well. DO students are also instructed in Osteopathic Medical Treatment (OMT), which is body manipulation similar to that performed by chiropractors. Not all DO physicians use OMT in their practice.

Historically, osteopathic schools taught the same anatomy, physiology and pathology courses as medical doctor schools, with the addition of a philosophy of mind, body, and health integration.

DOs and MDs are Alike in Many Ways

Things in Common

  • Students entering both DO and MD medical colleges typically have already completed four-year bachelor’s degrees with an emphasis on scientific courses.
  • Both DOs and MDs complete four years of basic medical education.
  • After medical school, both DOs and MDs obtain graduate medical education throughinternships, residencies and fellowships. This training lasts three to eight years and prepares DOs and MDs to practice a specialty.
  • Both DOs and MDs can choose to practice in any specialty of medicine—such as pediatrics, family medicine, psychiatry, surgery or ophthalmology.
  • DOs and MDs must pass comparable examinations to obtain state licenses.
  • DOs and MDs both practice in accredited and licensed health care facilities.
  • Together, DOs and MDs enhance the state of health care available in the U.S.

While DOs and MDs have many things in common, osteopathic medicine is a parallel branch of American medicine with a distinct philosophy and approach to patient care. DOs can bring an extra dimension to your health care through their unique skills.

The Osteopathic Approach

For more than a century, osteopathic physicians have built a tradition of bringing health care to where it is needed most:

  • Approximately 60% of practicing osteopathic physicians practice in the primary care specialties of family medicine, general internal medicine, pediatrics and obstetrics and gynecology.
  • Many DOs fill a critical need for physicians by practicing in rural and other medically underserved communities.

In addition, these modern-day pioneers practice on the cutting edge of medicine. DOs combine today’s medical technology with their ears to listen caringly to their patients, with their eyes to see their patients as whole persons, and with their hands to diagnose and treat patients for injury and illness.

Reference: www.osteopathic.org

Our Patient Policies

Patient Policies

Welcome to Southcare Clinic, PC and thank you for choosing us to serve your health care needs.  Our website is designed to answer many of the questions that you may have. We want you to know about our policies and methods of practice. Should you have any questions, please do not hesitate to contact us. It is our honor to provide you and your family the best medical care possible and to maintain a healthy and long-lasting relationship you and your family.

Appointments

Appointments can be made by calling our practice directly. You can also fill out the Request for an Appointment form on this website. Please bring your current insurance card, referral form if required, a list of any prescription currently taking or refills needed and a list of any questions you may have. If you would like to ask us any questions before your appointment, please fill out a Contact Form to help assist you during your visit.

Billing and Financial Policy

If you have insurance, we will file the claim and bill your provider. However, patients are responsible for any required co-payments or outstanding balances. Payments are expected at the time of visit. We accept mc,visa, ax,debit cards and cash. We do not accept checks.

Billing Information

The financial policy set forth is to expect payment for your services at the time your services are rendered. Copayments and balance dues are expected to be paid at the time of service. We will provide insurance claim filing for the insurance plans that we participate in. If there is a balance due after payment is rendered by the insurance company, we will expect your prompt payment of that balance.

It is the patient’s responsibility to provide us with current insurance plan information prior to services rendered in order for accurate billing of services to be filed.

We also encourage the patient to be familiar with the guidelines of their insurance plan requirements regarding authorizations, deductibles, copayments and other vital requirements.

Cancellation Policy

Please call the office 24 hours in advance to cancel appointments, failure to do so could result in a fee of $25.00 (equivalent to the visit co-payment). Failing to do so could inconvenience the medical team and other patients.

Emergencies and On Call

If you have an emergency situation and you cannot reach us during normal office hours, please go to the nearest Hospital Emergency Department.

Lab and Test Results

For the most part, lab and test results will be discussed at a follow-up appointment. Upon completion of the specific test, further instructions will be given as to how and when the results will be made available.

Late Policy

If you are going to be more than 10 minutes late for your appointment, we request that you call our office. If the schedule allows, the appointment time will simply be shifted to accommodate the delay. However, if the tardiness can’t be handled, we may request you reschedule your appointment. We work diligently to stay on schedule and suggest that you arrive 20 to 30 minutes prior to your appointment time to allow time for any necessary paperwork.

Physician and Specialist Referrals

Please call the office at least three (3) days before the appointment to give us the information needed to complete the referral. That information includes: Your name, the physician you are being referred to, his/her phone and fax numbers, the date of the appointment, the diagnosis for the referral, your insurance, whether it is for a visit or a specific procedure (such as surgery) and where it is going to be performed (office or hospital).

Prescriptions

Calls for prescriptions received in this office after 12:30 pm will be addressed the following day. Please try to call the office at least 48 hours in advance for all medications.

Records Release

Please request your medical records from your previous family physician and any specialists you may be consulting.  We are happy to assist you with this process if you need help.

Patient Forms

New Patient Forms

We are always looking  to make your doctor’s visit smooth and hassle-free. For that reason, we have made all of our patient forms available online for you to download, print and fill out before your next visit. Please click on the links below to access our patient forms. If you have questions or need assistance, please call our office and one of our staff will be happy to help you.
licensed heartwise clinic

Contact Information
2010 South Point Park Circle, Suite 200
Huntsville, AL 35801
Phone: (256) 880-5818
Fax: (256) 883-5346
Email: info@southcareclinic.com
Business Hours
Mon: 08:00 AM - 04:00 PM
Tue: 08:00 AM - 04:00 PM
Wed: 08:00 AM - 04:00 PM
Thu: 08:00 AM - 12:00 PM
Fri: 08:00 AM - 12:00 PM
Sat: Closed
Sun: Closed